Working with us

At Hampden & Co, we take ownership of our responsibilities and work together to help our clients achieve their aspirations and deliver the exceptional levels of service that they expect.

As a growing and ambitious company, we have an inclusive culture and seek people to join our team who share our values. In return, we offer exciting career opportunities through professional and personal development, within a challenging and supportive environment, We also offer an excellent range of employee benefits.

Benefits

In addition to a competitive salary, we offer:

  • 35 days annual leave, including public holidays
  • Salary exchange pension scheme
  • Discretionary variable pay award
  • Discretionary company share option plan
  • Group Life Assurance scheme
  • Employee Assistance Programme
  • Enhanced maternity pay
  • Volunteering program
  • Give as you earn
  • Season ticket loan scheme
  • Cycle to Work scheme
  • Electric Car scheme
  • Annual flu vaccination
"Our reputation is built on the service we provide to our clients. We seek to recruit and develop people who share our passion for service excellence and who are committed to working together to help our clients achieve their aspirations." — Keith Thompson, HR Director

Current vacancies

Office Manager

We have an excellent opportunity for an Office Manager to join us on a six-month contract. The Office Manager will report directly to our Deputy Chief Operating Officer and will provide point of contact for all property, facility and central services related matters. The Office Manager will be responsible for the Management of all day-to-day property and facility related issues across our two Edinburgh offices.

To be successful in the role you will be / have:

  • A self-starter and team player, with the ability to work independently when required.
  • Adopt a proactive approach, use own initiative, and react quickly and effectively.
  • Excellent organisational and action planning skills.
  • Excellent problem-solving and decision-making skills.
  • Strong communication skills with the ability to produce written content of a high standard with excellent attention to detail.
  • The ability to successfully manage and control costs to a budget.
  • The ability to effectively manage supplier relationships and contracts.
  • The ability to successfully co-operate and influence internal and external stakeholders.
  • A strong commitment to excellent client service.

Some of your main responsibilities and duties will be to:

  • Management of all day-to-day property and facility related issues across the Edinburgh offices.
  • The line management of the Central Services reception team (currently a team of two Administrators) and providing reception cover during absence.
  • Management of all day-to-day reception services, including hospitality, guarding, cleaning.
  • Provide supervision of the administrative support function to meet business needs efficiently and effectively.
  • To support the DCOO with the effective and efficient organisation and co-ordination of office operations and providing cover during absence.
  • Communicate as required with internal and external stakeholders as appropriate, on relevant matters.
  • Provide support to ensure the efficient provision of external supplier services (e.g. property maintenance, mail services, office equipment, stationary etc.).
  • Check relevant invoices for accuracy.
  • Devise and maintain Management Information, budget trackers and office systems etc.
  • Provide support on Health & Safety matters.
  • Contribute to the Bank’s Sustainability and Continuous Improvement programs by identifying improvement opportunities and making recommendations.

Application Management Analyst

The Application Management Analyst is responsible for the day-to-day support and maintenance of the core banking and reporting platform and associated strategic business. As well as assisting the team with general BAU Application Support activities, a key part of the role is the full business improvement lifecycle for service enhancements to applications including analysis, design, build, test and implementation (both technical and business aspects).

To be successful in the role you will be/have:

  • Experience of supporting enterprise business application systems, preferable within financial services.
  • Knowledge of functional banking core processes and payments mechanism.
  • Experience of developing reports and/or administration ORACLE tools especially Business Intelligence and BI Publisher.
  • Good working knowledge of SQL script & PL-SQL Programs (ORACLE SQL would be advantageous).
  • Good working knowledge and/or experience of Web technologies (HTML, XML, JavaScript, Web Services, Python and REST).
  • Ability to work accurately under pressure and meet tight deadlines.
  • Ability to manage multiple tasks simultaneously.
  • Strong communicator and good interpersonal skills.
  • Good analytical and problem-solving skills.
  • Good organisational and time management skills.
  • Rigorous and thorough with an attention to detail.

Some of your main responsibilities and duties will be to:

  • Administration and support of core banking and reporting platforms.
  • Execute operational business activities on the core banking platform (end of day, month-end).
  • The full business improvement lifecycle for functional enhancements to applications including analysis, build, test, implementation, project management and governance.
  • Respond and monitor support calls and IT Service Desk tickets for applications supported by this position, diagnosing problems and providing guidance to all users on the correct use of applications where necessary.
  • Resolution of support calls, entering accurate details into the Service Desk portal, adhering to defined policies and procedures and ensuring SLA’s are met.
  • Data reporting and extraction services through PL/SQL, Business Intelligence and BI Publisher including one-off data extracts, reporting, data analysis and optimisation.
  • Ability to use scripting languages like Python to provide integration between applications.
  • Creating, maintaining and updating documentation including support and user documentation, standard operating procedures, asset records and contract records.
  • Integrate fully and be a proactive member of the Application Support team supporting other individuals to contribute to the overall success of the team.
  • To undertake any other duties as may reasonably be required from time to time.
  • Experience of supporting enterprise business application systems, preferable within financial services.
  • Knowledge of functional banking core processes and payments mechanism.
  • Experience of developing reports and/or administration ORACLE tools especially Business Intelligence and BI Publisher.
  • Good working knowledge of SQL script & PL-SQL Programs (ORACLE SQL would be advantageous).
  • Good working knowledge and/or experience of Web technologies (HTML, XML, JavaScript, Web Services, Python and REST).
  • Ability to work accurately under pressure and meet tight deadlines.
  • Ability to manage multiple tasks simultaneously.
  • Strong communicator and good interpersonal skills.
  • Good analytical and problem-solving skills.
  • Good organisational and time management skills.
  • Rigorous and thorough with an attention to detail.

Career opportunities

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