Working with us

Join our team

As a growing and ambitious company with an inclusive culture, we seek people to join our team who share our values. To deliver the exceptional levels of service we expect, our colleagues think of our clients, take ownership of their responsibilities and work together to deliver at pace. We call this ‘The Hampden Way’.

In return, we offer exciting career opportunities through professional and personal development, within a challenging and supportive environment. We also offer an excellent range of employee benefits.

Our values

Meet our people

Current vacancies

We are hiring a Payment Services Analyst to join our Banking Operations team based in Edinburgh.

The purpose of the role is to ensure the timely and accurate processing of client data and transactions in the payments process. In this role, you will ensure that excellent client service is provided and the expectations of Hampden & Co clients are met.

The ideal candidate for the role will:

  • Excellent organisational and time management skills.
  • Ability to work accurately under pressure and meet deadlines.
  • Strong attention to detail.
  • A strong level of computer literacy and keyboard skills.
  • Self-starter and team player.
  • Desire to learn and enhance skills and knowledge.
  • Experience and knowledge of banking processes or similar is desirable (but not essential).
  • Experience in a similar role is desirable (but not essential).

Main responsibilities / key duties:

  • Ensure exceptional client service is maintained across the team, including but not exclusively:
  • Processing of clients’ payment instructions
  • Process Sterling and other currency payment types using industry standard payment mechanisms including, Faster Payments, CHAPS, and SWIFT
  • Reconciliations
  • Support the Treasury function in the execution of its services including foreign exchange and money market deals and confirmations
  • Fraud prevention measures for all payment types and transactions
  • Ensure Service Level Agreements are met.
  • Participate in project and change activities relevant to the team and the department.
  • Provide support and temporary absence cover for colleagues.
  • Any other related tasks which may be assigned from time to time which are reasonable in relation the role and skills and experience.

We are hiring a Remediation Analyst to join our 1st Line of Defence Financial Crime team in Edinburgh on a fixed term basis.

The role is Responsible for the Bank’s compliance with FCA regulations, supporting and maintaining effective Anti-Money Laundering (AML) periodic reviews and remediation programs within the organisation.

The Remediation Analyst monitors financial transactions, conducts investigations, and collaborates with various teams to ensure compliance with regulatory requirements. The role advises colleagues on AML / combating the financing of terrorism-related matters, and conducts enhanced due diligence on high-risk client relationships to identify potential legal, financial crime or reputational risk.

This role is suited to you if you are motivated to work as part of a team, to take ownership of their responsibilities and to deliver at pace.

The ideal candidate for the role will have:

  • Financial services experience, and knowledge of the financial crime compliance environment within the banking industry.
  • A technical understanding of applicable AML and Sanctions regulations.
  • Strong knowledge of AML regulations and compliance requirements inc. the Money Laundering Regulations and the EU Money Laundering Directives.
  • Strong knowledge of money laundering typologies across a range of products and services in financial services.
  • Experience dealing with sanctions, complex business models, PEPs, red flags, and suspicious activity investigation.
  • Excellent attention to detail.
  • Strong analytical and interpretation skills.
  • Strong organisational and time management skills.
  • The ability to work accurately and independently under pressure to meet deadlines.
  • The ability to communicate matters clearly and assertively, whilst in a collaborative manner.
  • Strong influencing skills.
  • The motivation to continuously improve self, within the team and across the business.

Main responsibilities / key duties:

  • Perform AML risk assessments and provide recommendations for improvement, utilise AML software and tools to conduct real-time and periodic transaction monitoring.
  • Provide advice and guidance on AML issues.
  • Collaborate across teams to enhance AML processes and controls.
  • Monitor and report on the firm’s compliance with AML standards.
  • Stay updated on regulatory changes within the financial crime sector.
  • Analyse financial transactions to identify suspicious activities and patterns.
  • Conduct thorough investigations on flagged transactions and client accounts inc. preparing suspicious activity reports (SARs) to regulatory authorities when necessary.
  • Conduct customer due diligence (CDD) and enhanced due diligence (EDD) process ensuring accurate record-keeping of client information and documentation.
  • Work closely across the Bank to build and maintain effective relations in line with the Bank’s culture and values. Assist in creating and maintaining a strong financial crime risk aware culture at all levels.


Closing date: Friday 3rd May 2024

About the role

We have an excellent opportunity for an Application Support Analyst to join our IT team in Edinburgh.

The role is responsible for supporting the Bank’s core applications (inc. Oracle Flexcube1, Document Management System, Managed File Transfer Integration, CRM). Support duties include; daily batch management, requirements analysis and design of changes, configuration and release management, environment management, oversight of third-party suppliers, incident management, problem management (level 1 & 2 technical support).

This role is suited to you if you are motivated to work as part of a team, to take ownership of their responsibilities and to deliver at pace.

The ideal candidate for the role will have:

  • Familiarity with Core Banking platforms.
  • Understanding of UK Payment mechanisms, inc. the relevant UK regulations and directives.
  • Fluent with SQL and have experience with database design and large data sets.
  • Excellent knowledge of Oracle applications, databases and tools (inc. PL/SQL) would be beneficial.
  • Experience in service delivery framework (ITIL Infrastructure Library).
  • Design and implementation experience of Database, Middleware & API.
  • Strong understanding of software architecture principles and design patterns.
  • Ability to work accurately under pressure and meet tight deadlines.
  • Ability to manage multiple tasks simultaneously.
  • Excellent attention to detail and high levels of accuracy.
  • Good analytical and problem-solving skills.
  • Good organisational and time management skills.
  • Excellent verbal and written communication skills.
  • Be a team player, detail oriented, focused on quality to ensure the team’s success.

Main responsibilities / key duties:

  • Administration of multiple core application platforms (e.g. configuration, database, parameterisation, scripting).
  • Work with stakeholders and change teams to determine requirements for core platform change requests and subsequent impact analysis and design.
  • Design and implement solutions that optimise performance, supportability, security and resilience.
  • Identify and troubleshoot issues and incidents in core applications and propose resolution in a timely manner.
  • Provide 1st line / 2nd line application support to colleagues across the Bank (inc. functional subject matter expertise / internal consultancy).
  • Oversight of third-party IT suppliers (including hosting and managed service partners).
  • Manage core application configuration and environments.
  • Support operation of key IT controls (incl. role-based access control, release management).
  • Support daily batch operations and regular security patching (outside of working hours).
  • Focusing on long-term business and technology objectives, identify opportunities for investment and continual improvement.


Closing date: Friday 17 May 2024

About the role

We have an excellent opportunity for Solutions Designer to join our Solutions, Design & Digital team in Edinburgh.

The role is required bridge the gap between business needs and technical capabilities by creating solutions and supporting initiatives across the entire business. Responsible for documenting, updating, and owning enduring design artifacts for the Bank. Supporting Digital Product Ownership is a large part of the role.

This role is suited to you if you are motivated to work as part of a team, to take ownership of their responsibilities and to deliver at pace.

The ideal candidate for the role will have:

  • Excellent attention to detail and high levels of accuracy.
  • Strong problem solving-skills, with a creative and analytical approach.
  • The ability to manage expectations and meet agreed deadlines.
  • Highly organised with the ability to manage multiple and changing priorities at once.
  • Works effectively under pressure.
  • Thinks outside the box but works with integrity and discretion.
  • Self-motivated and pro-active.
  • Undertake or support ad-hoc business projects as required.
  • Ability to develop and maintain strong relationships with stakeholders.
  • Ability to challenge stakeholders to reach feasible solutions.
  • Effective interpersonal and communication skills (both written and oral).
  • Presents appropriate recommendations in a clear, concise, and accurate manner.
  • Pro-active, with the ability to work alone where required.
  • A dedicated team player.
  • Contributes positively to team morale.
  • Contributes to ideas and group discussions.
  • Suggest amendments to policies and procedures to support the Bank’s continuous improvement process.

Main responsibilities / key duties:

  • Interpret and support the elaboration of business requirements.
  • Translate business requirements into solution design options and recommendations.
  • Devise and design appropriate technology enabled solutions for any part of the business taking client and colleague needs, cost, risk, resilience, regulation, and security into consideration.
  • Work with the business, product teams, IT, change, third party suppliers and other external stakeholders to agree proposed solutions, ensuring trade-offs and risks are understood.
  • Document solutions, interfaces, and interactions, working to simplify complex designs and explain design options and recommendations clearly to various stakeholders.
  • Supporting (no execution) testing, triaging, and troubleshooting results
  • Maintain a library of standard design and architecture documents and promote its use.
  • Understand design proposals from external suppliers, and support and present recommendations to senior stakeholders.
  • Create design deliverables that meet security and web / digital standards (incl. accessibility).
  • Participate and occasionally lead in sharing best practice and adoption of design standards, trends and patterns to develop products and services.
  • Contribute to ongoing business plans, including budget forecasting and monitoring.
  • Contribute to strategy with understanding of the whole business context.
  • Digital & technical product ownership and supplier management.
  • Digital application support.
  • Support incident resolution with business, system, and architecture knowledge.
  • Business or technical lead for change portfolio initiatives.
  • Responsible for visual design system for digital client experience.

Closing date: Friday 17 May 2024

Benefits

In addition to a competitive salary, we offer:

Holiday

35 days annual leave, including public holidays

Money Pie

Salary exchange pension scheme

Money Trophy

Discretionary variable pay award

Stocks

Discretionary company share option

Family Security

Group Life Assurance scheme

Health Insurance

Private Medical Health Insurance

Health Cash

Health Cash Plan

Contact

Employee Assistance Programme

Maternity Pay

Enhanced maternity pay

Volunteer

Volunteering program

Give as you earn

Give as you earn

Ticket

Season ticket loan scheme

Bicycle

Cycle to Work scheme

Electric Car

Electric Car scheme

Injection Vaccine

Annual flu vaccination

“Our reputation is built on the service we provide to our clients. We seek to recruit and develop people who share our passion for service excellence and who are committed to working together to help our clients achieve their aspirations.”

Career opportunities

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